start with risk sessions and exploratory testing sessions

let go of expectations (to some degree)

shift focus to making myself useful

still something had to change

that change ended up being layoffs and a reorg

my new role

vision on quality engineering is good,
but execution is lacking

"It's a leadership problem, isn't it?"

feeling of failure

adapted to the environment

so many conversations that never happened

influence quality throughout the development process

"Where can I help?" versus "Where can you help?"

selling a problem so you can sell a solution

someone with the right authority
needs to define the expected impact

unsolved problem in software engineering

dynamic along three axes:

- doing testing yourself versus supporting testing by others

- being in a separate team versus being embedded in a team

- doing your job versus improving the system